Fluvial (riverine) flood

• Find out where flood-prone areas are. 
• Protect your home against water damage. Read the advice of the WPS Environment 
• Keep gutters and ditches clean and unclogged. 
• Envisage waterproof materials for cellar hatches, inspection chambers, etc. 
• Envisage materials for raising the living areas on the ground floor and basement, such as bricks or sandbags. 
• Envisage boots, buckets and squeegees. 
• Protect your important documents and valuables from the water, for example by storing them at height. 
• Make sure you know where the gas and electricity can be switched off.    

• Do you need help from the fire service? 
  • Call for help via the digital counter 1722.be or the electronic form of your local fire service. 
  • Call 1722 if this number is active. 
  • Keep the number 112 available for people in danger. 
• Is someone potentially in mortal danger? Always call 112. 
• Limit your movements and avoid dangerous areas. 
• Use sandbags to block the doorways to basements, exterior doors, etc. 
• Remove carpets and place furniture and valuables at a safe height. 
• Switch off gas, electricity and water if necessary. 
• Park your car in a safe place. Do not leave it in your garage. 
• Make sure that unsecured objects in the garden cannot be carried or washed away. 

Do you have to evacuate? 

• Follow the instructions of the emergency services. 
• Close the main gas, electricity and water valves. Lock doors and windows. 
• Bring spare clothes and boots. 
• Find out here what to do in the event of an evacuation. 

• Clean your home and disinfect damaged areas. 
• Ventilate rooms adequately, but also heat them so that humidity evaporates. 
• Follow the recommendations of the authorities regarding the use of tap water.  

Have you suffered any damage? 

• Do you need help from the fire service? 
  • Call for help via the digital counter 1722.be or the electronic form of your local fire service. 
  • Call 1722 if this number is active. 
  • Keep the number 112 available for people in danger. 
• Do you not need help from the fire service? Call in a qualified professional or carry out the repairs yourself (e.g. a tree that has fallen in the garden, a damaged garden shed, hail damage to your car). 
• Take photos of the damage: these may prove useful for your insurance claim. 
• Contact your insurance provider as soon as possible. They will answer all your questions and help you start the claims process. 
• Check whether the Disaster Fund will intervene in your case. 

Read more advice from the WPS Environment.