Share the right information
In an emergency, it is important to have the right information quickly. But there is a good chance that false or misleading information also circulates regarding the situation. It is important that you are aware of this and that you only share accurate information.
Consult the official channels
Always consult the official channels of the emergency services (fire service, police, etc.) and the authorities (your municipality, province, etc.) for information. That way, you can be sure that the information is accurate and reliable.
Only share official or reliable information from trusted sources and official channels. Be aware of misleading information and ask yourself critical questions. Are you not sure whom the information came from? Then do not share it. Rumours only sow panic and can disrupt the work of the emergency services, or even make the situation worse. Read our tips for recognising all forms of disinformation.
At the scene of an emergency situation
Are you at the scene of an emergency situation?
- Call 112 if someone is in mortal danger. Would you like to help the emergency services and provide them with the right information? Always give them factual, accurate information.
- Do not take unnecessary photos or videos of an emergency situation, and do not share images that could infringe on the privacy of victims.
Warn the people around you
Are you aware of an emergency situation nearby? Pass this information on to the people around you. Think in particular of people who are more isolated, who have no social network or family, or who have few means of obtaining information (mobile phone, radio, computer, etc.).
Is it a large-scale emergency situation? In this case, contact your close family via networks such as WhatsApp, Signal, Instagram, Facebook, etc. instead. If many people are calling at the same time, the network can become overloaded.