Get informed in an emergency situation
In an emergency situation, it's important to get the right information quickly: you want to know what is happening, what you need to do and how you can help others. So make sure you know and follow the official channels.
Official information channels
In emergency situations, the authorities and rescue services often use several channels to communicate quickly, such as:
- BE-Alert: in an emergency situation, you can receive an SMS, a phone call or an e-mail.
- Media: radio, television, online media
- Website of the municipality, province, National Crisis Center, etc.
- Social networks (e.g. @CentredecriseBe)
- Loudspeakers on police cars driving down the street
So keep an eye on these channels.
Do you want to be sure you are getting the right information? Sign up in advance to the official communication channels of your municipality, province, local police or fire service or other public services. Follow their social networks or website and sign up forBE-Alert.
How do you find these channels?
Would you like to find out if your local police or fire service has a website or social network, and what its official name is?
- Website:
- Municipality: for most cities and municipalities, this is the name of your city or municipality + .be, e.g. antwerpen.be, bruxelles.be
- Fire service: see brandweer.be for an overview of fire service zones.
- Police: go to police.be and enter your post code to access the website of your local police force.
- Social networks: go to the website and look for the Facebook or other social network logos. These will immediately redirect you to the official profiles.
- News sites also often link to official communication channels on social networks.
Here are some social networks you can already follow: